Refund Policy

Fas3a.ai offers a 30-day money-back guarantee. If you are not satisfied with a fas3a.ai subscription or one-time pack, you can request a full refund within 30 days of your order date.

How to request a refund

Refunds are processed by our payment provider and Merchant of Record, Paddle. Request one at paddle.net using the email address on your order, or email us at support@fas3a.ai and we will help.

Cancelling a subscription

You can cancel at any time from the "Your plan" card in your dashboard. Cancelling stops future renewals, and you keep access until the end of the period you already paid for.

Renewals

If a renewal charge catches you by surprise, contact us within 30 days of the charge and we will arrange a refund of that renewal.

Paddle's own refund policy also applies to every order.